Our Purpose

  • 9 out of 10 U.S. consumers say they will pay more for superior customer service. We help companies elevate the customer service and sales skills of staff and the leadership habits of managers across multiple industries.
  • 87% of Millennials say professional development or growth opportunities are very important. Most important in their development is the opportunity to work with strong coaches. We design and deliver the most dynamic learning experiences to manifest passion and empower the minds of your team. Our coaches work with frontline managers to conduct pre-training conversations and post-training coaching to ensure the effective implementation of the desired habits.
  • 33% of employees report that uninspiring training content is a barrier to their learning. We design and deliver training programs that inspire employees to learn, grow, and take control of their personal development. Whether it’s for leadership, supervisor, sales, or customer service training, we can help.
  • 54% of companies report a lack of leadership development and succession in place. We offer a series of learning experiences designed to equip supervisors and managers to inspire their people to want to take care of customers and elevate their performance.

Shane had a tremendous impact on our sales team, inspiring them to be more proactive in developing long-term relationships with their clients.


Sign Up for our Newsletter

Benefit from SGEi’s cutting-edge customer experience and culture research, client case studies, and insights on the training industry.

To discuss your training and communications needs

Contact Us