SGEi is a catalyst to help customer-focused organizations develop a culture that attracts the right people, retains their top talent longer, and where employees perform their best and wow customers.
“SGEi was masterful at guiding us through not only customer experience training but, more importantly, starting from the beginning and defining what our unique, company-specific customer experience should be. By truly immersing themselves in our company’s culture and values, they were able to design a customer experience that is a natural extension of our corporate culture. I think this is the key to the longevity of their impact.”
Erin Armendinger, VP of customer experience, GGP