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“Your brand is a direct reflection of your culture. Your customer experience tells me everything I need to know about how your people feel about what they do and for whom. If you want more revenue through better a customer experience, invest in your culture.” —Shane Green, author and culture expert
“Know your culture and unleash its power: That’s the lesson that Shane Green conveys in his powerful book, Culture Hacker. Not only practical but a good read too.”
John Baldoni, internationally acclaimed leadership educator and author