WHAT WE DOCompany Culture
We define culture as the collective hearts and minds of a group of people. It’s not a question if you have a culture; a more legitimate question is if the hearts and minds of your employees are in such a state to help you deliver on your brand promise to your owners, customers, and the community. For the past 20 years, we have been helping companies assess the state of their culture, develop cultural roadmaps to improve the employee experience, refresh key cultural mechanisms, and guide leaders through the transformation process.
Assess your culture now and get insights into how it compares with some of the best customer experience organizations in the world.