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WHAT WE DOCulture | HR Consulting

We define culture as the collective hearts and minds of a group of people. It’s not a question if you have a culture; a more legitimate question is if the hearts and minds of your employees are in such a state to help you deliver on your brand promise to your owners, customers, and the community. For the past 20 years, we have been helping companies assess the state of their culture, develop cultural roadmaps to improve the employee experience, refresh key cultural mechanisms, and guide leaders through the transformation process.

Assess your culture now and get insights into how it compares with some of the best customer experience organizations in the world.

WHAT WE DOCulture | HR Consulting

We define culture as the collective hearts and minds of a group of people. It’s not a question if you have a culture; a more legitimate question is if the hearts and minds of your employees are in such a state to help you deliver on your brand promise to your owners, customers, and the community. For the past 20 years, we have been helping companies assess the state of their culture, develop cultural roadmaps to improve the employee experience, refresh key cultural mechanisms, and guide leaders through the transformation process.

Steps We Take to Change Company Culture

MEMORABLE, MOTIVATING, & EFFECTIVE

Our methodology targets three distinct levels of an organization—all of which are crucial to the evolution of the culture and employee experience. We begin at the executive level with a culture assessment, workshop, and coaching. Next, we target the manager level with a series of change leadership workshops, socialization tools, and coaching. The last step is completed at the employee level, where we guide organizations on how to refresh critical cultural mechanisms and activities.

Assessment

At SGEi, we utilize our Culture Hacker Assessment to help understand the cultural priorities and needs of the organization.

Vision, Mission, & Values

SGEi can help your organization build or refresh its mission, values, and behaviors.

Recruitment

Recruitment is a critical aspect of the employee experience and company culture, so SGEi implements the values and behaviors into the recruitment process.

Talent Management & Coaching

Performance coaching is the set of habits, behaviors, and tools a manager utilizes to help maximize the performance of their teams.

Orientation & Onboarding

Organizations invest heavily in the selection of great talent but then waste that investment by not introducing the organization’s brand and culture correctly.

Communication

SGEi believes communication is a manager’s most influential leadership tool. Therefore, SGEi has developed training and tools to support the most important communication opportunities.

Compliance Training

SGEi can design and deliver training that your organization deems as mandatory. Employees must be familiar with company policies regarding diversity, sexual harassment, and privacy.

Change Leadership

We develop a transformation strategy that is considerate of the hearts and minds of the employees. We call it ‘Culture Hacking’.

What Sets SGEi Apart?

“Shane Green understands at a deep level what moves employees and cultures to greatness. His Culture Hacker methodology will help leaders navigate the complexities of performance, engagement and brand in a values-based framework.”

– Linda Fisher Thornton, CEO of Leading in Context

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Are you looking for custom training solutions for your company? Let us design a customer experience that is a natural extension of your corporate culture!