Training Solutions

The best-in-class classroom and online learning experiences are memorable, motivating, and effective at changing mindsets and implementing proven habits on a variety of topics.

Get the Free eBook The Art and Science of Service Excellence

“Simple to read and packed with great insights”

Jason, New York

Service Training

Provide your employees with the service skills and habits necessary to enhance every customer interaction and experience.

Upgrade Your Service Now
Discuss Your Needs

“Many associates have told me how your programs and your approach to our business have fundamentally changed their outlook on their role and their lives.”

David Bird, general manager, Roosevelt Hotel, NYC

Sales Training

Provide your salespeople with the skills and habits to sell more and foster deeper relationships.

Improve Your Sales Now
Discuss Your Needs

“SGEi had a tremendous impact on our sales team, inspiring them to be more proactive in developing long-term relationships with their clients. Their teaching style combines many different mediums of learning, which helps facilitate a more practical, engaging, and exciting experience for those listening.”

Ben Smith, president and CEO, Intelitech Employment Services

Emerging Leaders

With our series of video sessions, you can provide high-performing employees or new supervisors with fundamental skills and habits to assist with their transition to leading people.

Emerging Leaders Program
Discuss Your Needs

“The impact with those you have worked with is obvious. They [have] become more excited about their own personal development and that of their peers and teams. This has certainly been a benefit to our company’s growth, professionalism, productivity, and ability to take care of our customers.”

Kelcey Marr, HR manager, World Link Media

Leadership Performance Program

This 12-month training, networking, coaching, and inspiration program is designed to provide your managers with the skills and habits to attract, retain, and engage the right people for your business and ensure a positive company culture.

Free Leadership Webinar
Be a Better Leader Now

“I engaged the SGEi team to conduct leadership sessions with managers at our resorts. Their contribution has been invaluable, and we have seen tremendous change and growth in our managers over the past year. Managers have been inspired to take on new projects, develop closer working relationships with each other, and increase productivity among their teams.”

Thierry Grandsire, managing director, Grace Bay Club

Diversity & Inclusion

Start your diversity and inclusion journey with essential learning experiences for both employees and managers to create a more inclusive work environment.

Get A Free Guide To Unconscious Bias
Schedule A Call To Discuss Your D&I Needs

“These training modules are ideal for getting your team engaged in conversations around biases and prejudices.”

Dr. Laura Book, UNLV professor

Customized Learning Experiences

SGEi will design and deliver customized learning experiences on the necessary skills and habits to move your business forward, on a budget you can afford.

Schedule A Call To Discuss Your Training Needs


Work with an SGEi content designer to create eLearning modules with information and activities in the style and timeframe that fit your training needs.

Schedule A Call To Discuss Your eLearning Needs

Video Production

Work with an SGEi content designer to create videos with information and activities in the style and timeframe that fit your training needs.

Schedule A Call To Discuss Your Video Production Needs


Let an SGEi master trainer deliver your content in the classroom, on the job, or virtually. Our certified trainers and facilitators become an extension of your learning and development (L&D) team.

Schedule A Call To Discuss Your Facilitation Needs

Let’s Connect

Take the first step in creating a more customer-focused culture and experience.

Connect Now

 “The modern employee is not interested in all-day lectures and training that reminds them of school. Training needs to be memorable, motivating, and effective, so we design learning experiences that make people feel something, get them thinking, and make them want to be better. Our facilitators are certified performers who bring each learning experience to life.” 

–Shane Green