Customer Service Training, Workshops, & Programs
When it comes to service training, we offer a program called Relationships for Service Success.
The SGEi Relationships for Service Success learning experiences are designed for frontline staff who interact with customers. These learning experiences emphasize the ideas and skills required to establish relationships with customers to increase their loyalty and advocacy with the brand. The program introduces and instills the best service practices and techniques developed from behavioral and social psychology and customer experience management.