Customer Service Training, Workshops, & Programs
When it comes to service training, we offer a program called Relationships for Service Success.
The SGEi Relationships for Service Success learning experiences are designed for frontline staff who interact with customers. These learning experiences emphasize the ideas and skills required to establish relationships with customers to increase their loyalty and advocacy with the brand. The program introduces and instills the best service practices and techniques developed from behavioral and social psychology and customer experience management.
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MEMORABLE, MOTIVATING, & EFFECTIVE
What Sets SGEi Apart?
“SGEi offers a clear and concise roadmap for business leaders to design and deliver an employee experience that educates and engages people to strive to deliver exceptional performance.”
– John Gengarella, CEO Netpulse
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