We believe your employees define the customer experience through their attitude, actions, and abilities. SGEi offers a variety of service, sales, and customized learning experiences, either in the classroom, online, or through videos that will inspire your employees to not only want to deliver a better customer interaction but also satisfy the development needs.
“SGEi was masterful at guiding us through not only customer experience training, but more importantly, starting from the beginning and defining what our unique, company-specific customer experience should be. By truly immersing themselves in our company’s culture and values, they were able to design a customer experience that is a natural extension of our corporate culture. I think this is the key to the longevity of their impact.”
Erin Armendinger, VP of Customer Experience, GGP