About Us

Our Culture

Read our mission, vision, and values.

See what drives and inspires our work every day

Our Team

Our team consists of thoughts leaders, executives, coaches, and consultants with years of experience transforming company cultures, improving customer experiences, and elevating business performance.

Meet the Team

Our Training Academy

Based in Las Vegas, the SGEi Training Academy offers two-day workshops to teach, coach, and inspire independent trainers to perform in a memorable, motivating, and effective manner.

Schedule A Call To Learn How To Get Certified

Case Studies

SGEi has more than 20 years of experience transforming customer experience cultures and elevating individual and team performance.

See How We Make a Difference

Shane Green

Connect with the world’s leading expert in company culture and the employee experience strategy, Shane Green, founder and president of SGEi.

Connect with Shane Green

Let’s Connect

Take the first step in creating a more customer-focused culture and experience.

“SGEi offers a clear and concise roadmap for business leaders to design and deliver an employee experience that educates and engages people to strive to deliver exceptional service and performance.”

John Gengarella, CEO, Netpulse