What We Do

We specialize in changing the mindset and elevating the habits of your frontline staff, supervisors, and managers.

Training is not successful in developing attitudes and behaviors when delivered as an isolated event. We design and deliver learning experiences supported by marketing, coaching, and communications that inspire people to improve themselves and be their best.

Our award-winning training programs (deliverable in both classroom and online formats), workshops, and consulting services across multiple industries improve your customer experience, employee performance, and your company’s bottom line.

Founded by world-renowned speaker, author, and television personality Shane Green, SGEi has established itself as an international leader in service, sales, and management training. Combined, our team has over 150 years of consulting experience with leading brands in hospitality, automotive, sports, entertainment, retail, healthcare, and financial services.

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