Resources

In Q3 of 2022, our SGEi team completed the 2022 Culture Report, based on research seeking to determine the attitudes and behaviors of employees surrounding their experience at work. The research revealed that the second most important aspect of an

For the past three years we have worked extensively in automotive dealerships, training staff on customer service skills, and coaching management teams on how to deliver better customer experiences. We are always talking to dealership owners and managers about how