By Kristen Enright I recently had a session with a long-time client. When I asked how work was, they didn't respond with their normal "it's great!" Instead, they told me a story about their new direct manager and their first
In a sea of workplaces and with the workforce continuing to change and evolve drastically, many business leaders are rethinking (as they should be) their strategies and approaches to best practices in leadership. According to the U.S. Labor Department, as
When we completed our global 2022 Culture Report, our goal was to understand the behaviors and attitudes of employees surrounding their work. We surveyed hundreds of global workers on ten different factors that might impact whether they might want to
Last year, we completed a global culture survey that sought to discover what today’s workforce wants from their company – or what would send them running to a new one. We found that employees care a lot about working for
Retention of workers is still top of mind for many global business owners. Our 2022 Culture Report revealed many factors that are important considerations for today’s workforce in terms of whether they will stay or leave their current employer. But
A critical topic for the fastest-growing generation in the workforce, Generation Z, and one that all companies need to have at the forefront of their minds is fostering diversity and inclusion in the workplace. Diversity and inclusivity are not just
In Q3 of 2022, our SGEi team completed the 2022 Culture Report, based on research seeking to determine the attitudes and behaviors of employees surrounding their experience at work. The research revealed that the second most important aspect of an
For the past three years we have worked extensively in automotive dealerships, training staff on customer service skills, and coaching management teams on how to deliver better customer experiences. We are always talking to dealership owners and managers about how
