Values – Not Some Philosophical BS
sgeint2020-02-20T02:55:33+00:00Values - Not Some Philosophical BS Welcome to the 2nd blog in our Culture Hacker series for 2016. In this blog, I will discuss the importance of values and the fact that
Learn how to refresh your company’s culture in SGEi’s February newsletter.
sgeint2020-02-20T02:55:40+00:00Learn how to refresh your company's culture in SGEi's February newsletter. ** Culture Hacking Is a Business Thing—Not Just an HR Thing ------------------------------------------------------------ Creating a meaningful and effective culture is not just
Why You Should Train Your People
sgeint2020-02-20T02:56:03+00:00Why You Should Train Your People When I began training nearly 30 years ago, it was common for there to be an uproar for more training after receiving customer feedback scores or
Social Media Is the New Water Cooler
sgeint2020-02-20T02:56:15+00:00Social Media Is the New Water Cooler While the executive suite often thinks of culture as a top-down initiative that can be easily updated and rolled-out, the fact is front-line associates are
Culture Hacking Is a Business Thing—Not Just an HR Thing
sgeint2020-02-20T02:56:22+00:00Culture Hacking Is a Business Thing—Not Just an HR Thing Creating a meaningful and effective culture is not just an HR thing—it is a business thing that every manager needs to be
Principles of Team Performance Development in Operations
sgeint2020-02-20T02:56:30+00:00Principles of Team Performance Development in Operations The start of a new year is a great time to update team member records, review performance, and start with a clean slate. However, before
The Convergence of Social Media & HR
sgeint2020-02-20T02:57:16+00:00The Convergence of Social Media & HR While social networking can be used by companies internally to create opportunities for collaboration, it can also be detrimental to companies’ bottom lines, as the
Your Four Customer Experience Priorities
sgeint2020-02-20T02:57:24+00:00Your Four Customer Experience Priorities According to a 2014 Gartner survey, 89% of businesses will compete mainly on customer experience by 2016 versus 36% four years ago. So it would seem that
What’s Love Got to Do With It? How to Win Customers
sgeint2020-02-20T02:57:31+00:00What's Love Got to Do With It? How to Win Customers The other day I walked by a store that had recently opened in my neighborhood and there was a sign in
Principles of Team Recognition in Operations
sgeint2020-02-20T02:57:42+00:00Principles of Team Recognition in Operations Recently our VP of Marketing and I were discussing the holidays, and how to properly recognize each team member during this time of thanks giving. I