Three Things I’m Thankful for in Business - By Taylor Scott Former executive vice president of operations at the Walt Disney World Resort, Lee Cockerell, used to teach leaders to “Be one person.”
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Three Things I’m Thankful for in Business - By Laura Book My love for business started early. Growing up as a child of parents who owned a small restaurant, I was fascinated by
Leading Change: Three Reasons Why Your Story Makes a Bigger Impact Than Your Business Case In life and business, we’d all agree some notions are better in theory than in practice. But one
Bridging the Leadership Gap in Healthcare Welcome back to our series on healthcare and improving the patient experience. In our first blog, we discussed the important role that leadership plays in creating the
The Best Training Programs for Different Levels of Employees In a previous blog, we discussed why everyone in your organization needs training. Training provides recipients with valuable knowledge and skills that support them
Is There Room at the Inn? How Healthcare Can Be More Hospitable Hospitality is both an art and a science, where being of service to others in a friendly, welcoming manner is the
Here’s What Great Leaders Don’t Miss When It Comes to Communication Communication is often as hard as it is necessary for any team or organization to reach success. It’s hard because people are
Old Dog, New Tricks: How the Healthcare Industry is Shifting Its Focus Back to Patient Care The healthcare industry’s shift towards focusing on the patient experience is not really anything new. Since the
How to Incorporate Employee Wellness into Your Training Program The topic of employee wellness has become increasingly more prevalent as workplace stress and burnout continue to plague employees, managers, and leaders in organizations.
Feedback is a Gift and it Doesn't Have to be Awkward Research has shown us that most formal feedback falls flat because leaders have not taken the time to give informal feedback